Support

IDEA Online Support

Support information and documents for IDEA Online:

IDEA Online Process Maps

These Process Maps give an overview of the steps to prepare and implement surveys in IDEA Online. The three versions are tailored according to the options for uploading and delivering surveys: API,...

Read more

Guide to Administering Student Ratings of Instruction Online

The following PDF file contains helpful instruction on administering Student Ratings of Instruction online: Guide to Administering Student Ratings of Instruction Online The following PDFs contain...

Read more

IDEA Online Tutorial

Use the links below to access the tutorials for the IDEA Online Student Ratings of Instruction System.These online training courses are self-paced, and it may be helpful to have the IDEA Online...

Read more

Things to Consider When Thinking About Online Delivery

The following document addresses questions and concerns regarding online delivery. Things to Consider

Read more

Directions to Faculty for Online Administration

PDF containing Directions to Faculty for Online Administration. Directions to Faculty for Online Administration

Read more

Adding Additional Questions: Instructions for Faculty

Use the below link to access the tutorial for Adding Additional Questions in IDEA Online.  This training is self-paced, and it may be helpful to have the Faculty Information Form email open in a...

Read more

IDEA Online XML Creator

The IDEA Online XML Creator can be used in conjunction with your campus' faculty/student information system to upload course and instructor information into IDEA Online. For more information on the...

Read more

Best Practices for Online Response Rates

As of 2012, the IDEA Student Ratings of Instruction System has an 81% average response rate for paper delivery, and the online survey delivery has an average of 67%. A minimum response rate of 65% is...

Read more

Eastern Kentucky University: Best Practices for IDEA Online Management

This process was provided by Eastern Kentucky University (EKU). It details how they distinguish roles and responsibilities of the Primary On-Campus Coordinator (Primary OCC) and Sub On-Campus...

Read more

Group Summary Report General Information

The following are documents you will find helpful when utilizing the Group Summary report (GSR): Group Summary General Information Group Summary Order Form Group Summary Sample Report Sample Group...

Read more

Administering Student Ratings in Team Taught Courses

This PDF explains how to administer student ratings in team-taught classrooms: Administering Student Ratings in Team-Taught Classrooms

Read more

Successful Online Implementation Depends on a Culture of Trust

At the 2007 IDEA Users Group meeting, Dr Richard Sherry, Bethel University, shared his thoughts on creating trust when administering student ratings online. His presentation outlined steps taken by...

Read more