The IDEA Feedback System for Chairs is the only nationally available department chair assessment tool that provides feedback and analysis, as well as a customized plan for professional development.

The Feedback System for Chairs provides feedback and analysis, as well as a customized plan for professional development based on priorities determined by the chair. The uniqueness of each chair and his or her role, department and faculty is taken into account through the chair’s participation as well as the ability to add customized questions to further assess departmental and personal goals. While the System is useful at any time for experienced chairs, it is also an ideal resource for newer chairs with limited experience. For newer chairs, its optimal administration would occur early in the appointment (for example, at the conclusion of the second semester or beginning of the third semester) to provide formative feedback, and then again at a later date to elicit faculty feedback.

Features of the Feedback System for Chairs:

  • Customized analysis based on the priority level assigned to each responsibility by the chair
  • Interactive web-based report that provides:
    • detailed statistical information about how faculty responded to each question, faculty responses to open-ended questions, and summary ratings of overall effectiveness
    • gap analysis allowing chairs to reflect on comparisons of their self-ratings to those of their faculty
    • an analysis of chair strengths and areas for improvement
    • recommendations and direct links to developmental resources
  • Option to add up to 20 additional custom questions
  • Online delivery with automatic email reminders to faculty to improve response rate
  • Mechanisms to maintain and protect the confidentiality of respondents

Chair Self-Assessment

The System includes online administration of the Chair Self-Assessment, which allows chairs to prioritize responsibilities as well reflect on his or her administrative methods and characteristics and identify personal strengths and weaknesses. Comparison of this self-assessment with faculty perceptions can provide useful information to the chair.

Faculty Perceptions of Chair

Through the confidential online administration of the Faculty Perceptions of Chair instrument, faculty have the opportunity to provide honest and constructive feedback regarding their chair’s efficacy in carrying out administrative responsibilities, as well as assess personal characteristics and administrative methods that are associated with highly functioning chairs.

Chair Report

The chair’s self-assessment of priorities is the basis on which the final report is prepared. The report provides data and information in the form of interactive tables and charts, and concludes with an executive summary of strengths, recommended areas for improvement, and suggested resources for development. A gap-score analysis is included that compares the chair’s self-assessment with faculty ratings.


Best Practices

Helpful information and clarification regarding intent, process, and features. Icons to mark best practices and suggested activities are located throughout the document for your convenience.

Implementation Guide

This document is intended to assist those who are tasked with implementing the Feedback System for Chairs, whether it is the chair, his or her administrator, an administrative assistant, or support staff.

Fee Schedule

Feedback System for Chairs – Fee Schedule

Implementation Checklist

The following is a timeline that allows ample time for conducting necessary conversations on campus, including communication with campus departments as necessary, and for coordination with IDEA for survey delivery.


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