Services

Feedback System for Chairs

The IDEA Feedback System for Chairs is the only nationally available tool that provides feedback and analysis, as well as a customized plan for professional development based on priorities determined by the chair. The uniqueness of each chair and his or her role, department and faculty is taken into account through the chair's participation as well as the ability to add customized questions to further assess departmental and personal goals.

The System includes online administration of the Chair Self-Assessment and Faculty Perceptions of Chair instruments, and collection and analysis of data. The final Report provides data and information in the form of interactive tables and charts and concludes with an executive summary of strengths, recommended areas for improvement, and suggested resources for development.

While the System is useful at any time for experienced chairs, it is also an ideal resource for newer chairs with limited experience. For newer chairs, its optimal administration would occur early in the appointment (for example, at the conclusion of the second semester or beginning of the third semester) to provide formative feedback, and then again at a later date to elicit faculty feedback.

Features of the Feedback System for Chairs:

  • Customized analysis based on the priority level assigned to each responsibility by the chair
  • Interactive web-based report that provides:
    • detailed statistical information about how faculty responded to each question, faculty responses to open-ended questions, and summary ratings of overall effectiveness
    • gap analysis allowing chairs to reflect on comparisons of their self-ratings to those of their faculty
    • an analysis of chair strengths and areas for improvement
    • recommendations and direct links to developmental resources
  • Option to add up to 20 additional custom questions
  • Online delivery with automatic email reminders to faculty to improve response rate
  • Optional customized training offered in partnership with Jossey-Bass Department Chair Leadership Institute through the Chair Feedback and Development Program
  • Mechanisms to maintain and protect the confidentiality of respondents